Reliability isn't
bolted on.
The number-one objection from businesses is: "what if it does something wrong?" Our entire method is designed around answering exactly that.
Five things every AI Employee inherits.
Safety isn't a feature we layer on top — it's how the workers are built from the start.
Review-mode-to-autonomy ladder
Every Digital FTE starts with humans approving every output. Autonomy is earned by proving reliable, not granted by default.
10-80-10 safeguard
A human owns the spec at the start. The worker executes in the middle. A human verifies the output at the end. Always.
Hard guardrails & escalation
Clear, spec-defined limits the worker physically cannot exceed. Uncertain cases route to a human automatically.
Complete audit logs
Every tool call, every output, every decision — recorded, timestamped, and exportable for review or compliance.
Versioned & reversible
Every change to a worker's spec is version-controlled. Roll back to a known-good state instantly if something goes wrong.
Written data agreements
Scoped access, defined retention, clear DPA. You always know what data the worker can see and how long it's kept.
You choose where your data lives.
Three honest deployment options — pick what matches your data-control needs.
Cloud
Managed by us with scoped access and signed data agreements. Most capable, easiest to update.
Client-cloud / VPC
Runs inside your own cloud account (AWS, GCP, Azure). Data never leaves your perimeter.
On-prem / local
Runs on your hardware for strict residency needs. Uses smaller local models.
Built for the security team's checklist.
Scoped access
Workers see only what they need. Tool-level permissions, not global access.
Encryption in transit & at rest
Industry-standard TLS for transport, AES-256 for storage. Keys rotated regularly.
Real-time monitoring
Live observability on every worker. Anomalies surface within seconds.
Incident response
Documented runbooks. Defined escalation paths. Post-incident reports shared.
Defined data retention
Logs and conversation history kept for a configurable window. Then deleted.
SSO & access controls
Single sign-on, role-based permissions, and review workflows on the client dashboard.
DPA & MSA on request
We'll sign a Data Processing Agreement and customize the Master Services Agreement.
Compliance roadmap
SOC 2 and GDPR-style controls on our roadmap. Happy to share progress on call.
Honest about what AI can — and can't — do.
A model with a clever prompt is not an employee. We don't pretend otherwise. Every Digital FTE we ship comes with explicit boundaries, escalation paths, and humans-in-the-loop. We'd rather over-escalate than over-confidence.
If a worker isn't ready for autonomy, it stays in review mode. If a request falls outside its spec, it routes to a human. If something goes wrong, the audit log shows exactly what happened.
Need a vendor security questionnaire?
We're happy to walk through your security process, share our controls documentation, and answer your team's questions on a call.